TRAINING PROGRAMMES

Namibia Tourism

This assignment covered training of human capital in both public and private sectors in Namibia in the disciplines of Online Marketing and in developing strategies to increase arrivals from North America to the destination. The assignment ran over a 4-year period and was conducted in partnership with the Cardno Emerging Markets Group (USA) on behalf of the Millennium Challenge Account, Namibia.

Zanzibar Tour Operator Association

This assignment was structured to conduct a Needs Assessment audit on tourism product and market development in Zanzibar with the objective of improving the product offering, and at the same time delivering an in-depth training programme to Tour Operators on international best practice and the development of itineraries to the destination. The assignment was funded by UK Aid and managed by the Tanzania Private Sector Foundation.

Trinidad & Tobago

The assignment was undertaken on behalf of the T&T Tourism Development Company Ltd. and comprised the facilitation of a development workshop with respect to diversifying tourism in Trinidad & Tobago into the business tourism sector.

TESTIMONIALS

“As the North American Tourism Marketing Campaign for Namibia is in its final stages of closing out, I wanted to take the opportunity to write and thank you for your hard work and contribution to what has been a very successful program. We have all watched with interest as Namibia has crept up the list of ‘hot destinations’ for the North American market; this is due, in no small part, to the work of you and the rest of the team. There was a great deal of training on this program and was part of why the program moved so smoothly. Sustainable tourism is a valuable industry to Namibia, and the program has made a strong contribution to encouraging greater interest among key tourism partners in this region. I imagine you are very busy ensuring all the last pieces of program work are squared away, and so it may be difficult to find time to reflect on the program and the success it has achieved. Both our client and partners have been very positive about the program, and Cardno is very pleased with the program impact.”
Marian Boreland, President, Cardno Emerging Markets USA (August 2014)

“There has been universal expression of appreciation among the public and private Tourism stakeholder community regarding your presentations and visit to our emerging destination. You definitely demonstrated to all and sundry a not often encountered personal package of uber-professionalism, enthusiasm, humanity and willingness to share.”
Ernest Littles, CEO, Tourism Development Co., T&T

“Thank you very much for sharing your knowledge with our team. Our presence in the tourism industry will never be the same.”
Nqobile Majozi GM Marketing, Tourism KwaZulu Natal

In all our engagements we focus on knowledge transfer and on-the-job training to help ensure the sustainability of the project.

‘In the past, the quest for knowledge, new tools, techniques and ideas,
Was part of the process of professional development;
Now, it is the route to survival.’